About Our Authors
 Stewart Gandolf, MBA, Founding Partner – Over the years Stewart has personally marketed and consulted for over 1,457 healthcare clients, ranging from private practices to multi-billion dollar corporations. Additionally, he has worked with a variety of America’s leading companies, including Citicorp, J. Walter Thompson, Grubb & Ellis, Bally Total Fitness, Pacific Bell, Wells Fargo and Chase Manhattan. He is a frequent author and speaker on the topic of healthcare marketing. Today, Stewart also acts as HSS’s primary Creative Director and Business Developer. His personal accomplishments are supported by a loving wife and two beautiful daughters. You may speak with Stewart directly by calling (800) 656-0907 ext. 3.
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 Lonnie Hirsch, Founding Partner – Lonnie has consulted for over 2,000 health care clients during his 20-year career. After rising to become President of the world’s largest healthcare practice marketing company, Lonnie co-founded Healthcare Success Strategies with Stewart Gandolf. Lonnie writes for many healthcare publications, and also has spoken at hundreds of venues nationally. Lonnie has also dedicated himself to finding the highest-caliber professionals to fill our team of innovative “All Stars” ready to help your business thrive, and to create the organizational systems critical to our continual growth. His talented wife and 2 gifted children make all of Lonnie’s hard work worthwhile. You may speak with Lonnie directly by calling (800) 656-0907 ext. 2.
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 Jamie, Client Services – Account Managers are the people who lead our clients’ projects, and Jamie leads our Account Managers. She also handles many of our operational issues and works directly with some of our clients. Jamie has been with us since we started the company, and her entrepreneurial spirit molded seamlessly with the mentality of our talented community of professionals. Jamie also leads the operational side of our corporate relationships including Henry Schein, Invisalign and the American College of Prosthodontists. Her charisma and leadership abilities are natural gifts. She is a believer of continual education and the pursuit of happiness which, for her, includes her new marriage, surfing, water polo, teaching kids and training horses.
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 Steve Smith, Senior Consultant, Writer and Account Manager – With over 25 years of marketing experience – nine years as the former Vice President of Marketing of a leading healthcare marketing company – Steve has consistently developed effective strategies and tactics to help fuel the growth of countless healthcare enterprises. During his career, Steve has written and/or created successful campaigns for nearly every marketing channel used in healthcare. Steve is on the marketing committee of the Radiology Business Management Association (RBMA) and is the marketing columnist for the RBMA Bulletin. Steve has contributed marketing articles to numerous healthcare publications, including Sleep Review, Physician’s Money Digest, Dentist’s Money Digest, Radiology Business Journal and more. Steve is the creator of “Ten Seconds to Great Customer Service™,” a training program used across the country. Steve is also an accomplished speaker, trainer and journalist: Since 1998, he has written a weekly column on family issues for the Daily Pilot, a Los Angeles Times community newspaper serving cities in Orange County, CA, and is a past contributor to the Los Angeles Times and many regional magazines.
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| Sam, Managing Editor – Writer, editor, entrepreneur and healthcare marketer, Sam is responsible for much of our published content – on our website, blog, e-newsletters, as well as feature material in medical & dental industry publications. He is an experienced marketing and marcom resource guy, and a multi-channel advisor for practical and cost-effective bottom line results. Sam has a unique business background including the three practical sides of business communications, including from the media, the agency and the client perspective. Industry experience includes healthcare, technology, transportation, and banking & finance sectors.
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