The Most Creative On-Hold Message We’ve Ever Heard

I recently heard an on-hold message that was so creative, memorable and powerful that I texted my editor with the message, “Hey, you HAVE to listen to this on-hold message…” I’ll share the story behind my cryptic message in a moment, but first I want to address why you should even care about on-hold messages. […]

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“Despite practicing in a hyper-competitive market, our new-patient counts are double what they were for the same time period last year. Hiring Healthcare Success was one of the best business decisions I have ever made.”


– Jonathan Calure, MD