How Proper Planning Can Crush the Competition

Successful practices and businesses are built from great service, good leadership and rock-solid strategies. A good marketing plan is important so you know whom to target.   But before you get to the planning stage, you need to determine what you want to accomplish in the next 12 months. You may already have a strategy […]

Speak Value: Competitive Watchwords for Healthcare Marketing

[Series installment.] Today, one of the paramount themes for successfully marketing healthcare organizations is delivering value for the patient. Patients—now informed consumer-shoppers—are receptive to a persuasive message that connects health care quality to price. Recently, Dr. Thomas Lee, Chief Medical Officer of Press Ganey, and I discussed how healthcare delivery has become a consumer-savvy, patient-centric […]

Staying Visible, Viable and Independent in a Highly Competitive Market

[Marketing Minute Video Series] Account Manager and Marketing Strategist Bernadette Wilson, MBA, and Healthcare Success CEO Stewart Gandolf talk about competition. Another Marketing Minute from Healthcare Success with tips, techniques and ideas for successful medical practice or hospital marketing and advertising. The revolution in today’s healthcare has shifted to consumerism, with many medical practices rolling-up […]

Why Doctors Can’t Afford Defensive Indifference

OK, I realize that professional football’s Super Bowl is behind us, and baseball’s spring training remains a distant vision of warmer weather. But here’s a useful bit of insight about competition that applies to winning in healthcare marketing. Faithful followers of the Great American Pastime will recognize the term “Defensive Indifference.” It’s a slightly obscure tactic […]

Orthopedic Surgery Reveals Future Healthcare Marketing Trend

We’re hopeful about the promise of positive things to come, but we’re also realistic. Orthopedic Surgery gives us clues about healthcare marketing, and it’s a perspective that, we predict, will apply to many others as well. There’s no doubt that things are changing in marketing, advertising and public relations for hospitals, medical groups, pharmaceutical companies, […]

Ethical Medical Healthcare Marketing Systems – Work Smarter, Not Harder

Attract new patients to your medical office without sacrificing your reputation Economic pressures can often squeeze the profits – and enjoyment – right out of your business. As a consequence, doctors, administrators, managers and staff often find themselves spending an inordinate amount of their time and energy trying to cut costs and optimize reimbursements. The […]

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“Despite practicing in a hyper-competitive market, our new-patient counts are double what they were for the same time period last year. Hiring Healthcare Success was one of the best business decisions I have ever made.”


– Jonathan Calure, MD