Doctor Marketing Success: Embracing Change While the Competition Snores

For the sake of this doctor marketing discussion, I think we can agree on two things. First, that “the US health industry is undergoing seismic change.” PwC’s respected Health Research Institute (HRI) observes that newly empowered patient/consumers “are playing a critical role in this transformation.” The second point of agreement is that the speed of…

Anatomy of an Effective Doctor Marketing Website Review

[Series Installment] Unfortunately, we see too many of them. Website mistakes can be so bad that it’s like a doctor not washing his hands before surgery. A medical practice or doctor marketing website needs a clean, head-to-toe bill of health to do the heavy lifting and to make a meaningful contribution to new business. We…

Great Doctors with Unfortunate Names for Healthcare Marketing

Your name, or the name of your practice, can be an important asset or an unfortunate liability for providers in doctor or healthcare marketing and advertising. Consider the legendary saga of  Edgar “Painless” Parker, a turn of the century street dentist. It seems the ethical standards for dentistry were sometimes cringe-worthy at the time. “After…

Your Case to Outsource Doctor Marketing…or Not

There are times when medical practices should get help with their doctor marketing and advertising from a specialist. There are appropriate occasions, and valid business reasons to outsource professional support. To illustrate, consider this parallel illustration from the healthcare profession. A friend of mine has the greatest respect for his doctor…and for good reason. It seems the GP—an…

8 Writing Tips for Healthcare (Even If You’re Not a Writer)

One day you’re a skilled and experienced healthcare professional and the next day the doctor asks you to create content; writing for the medical practice website, blog and/or social media. It’s a sudden and challenging new assignment, and not everyone is up to the task. Certainly it’s important to maintain fresh and interesting content for…

Patients Feel Healthcare Is Stuck in the Digital Dark Ages

Earlier this week a colleague was stuck in a medical office verbally providing health history details for a staff person to type into the practice computer. The desk was stacked with thick, unfiled charts that nearly filled the space between patient and office manager. Facetiously, someone (nameless) jed how the dawning age of Electronic Medical Records…

Social Media is Changing Healthcare

Technology makes the Internet pervasive in American society, and social media is practically a national pastime. Easy to use smartphones and tablets empower the individual—people of every age group—anywhere, anytime. “Mobile” is the watchword of Internet marketing and the primary platform for SM users. Physicians and other healthcare providers have been quick to adopt techno-tools…

Pick a Horse and Other Sage Advice About Leadership Decisions

In our previous post about the strangest form of Analysis Paralysis, we wrote about doctors and others who seem to enjoy being a healthcare marketing spectator…but they never venture off the siines and actually get into the game. From time to time we encounter a similar sort of marketing malady where a physician or administrator…

Free, But Priceless: Why Patients Change Doctors

Among the trending buzzwords in healthcare marketing are labels related to the “consumer decision journey,” patient journey,” or even “purchasing funnel.” The orderly process steps in selecting a healthcare provider begins on with research, awareness and other steps that lead to a provider selection and a new patient appointment. But don’t kid yourself; patients don’t…

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