Doctor Marketing Success: Embracing Change While the Competition Snores

For the sake of this doctor marketing discussion, I think we can agree on two things. First, that “the US health industry is undergoing seismic change.” PwC’s respected Health Research Institute (HRI) observes that newly empowered patient/consumers “are playing a critical role in this transformation.” The second point of agreement is that the speed of…

Patient-Physician Email: An Untapped Competitive Advantage

With very little encouragement, a professional colleague of ours will enthusiastically explain why her personal physician is an outstanding provider. As it happens, her hero-physician is highly skilled, credentialed and experienced. But one of the top reasons that she will recommend her physician is that the practice actively uses text messages and patient-physician e to…

Patients Feel Healthcare Is Stuck in the Digital Dark Ages

Earlier this week a colleague was stuck in a medical office verbally providing health history details for a staff person to type into the practice computer. The desk was stacked with thick, unfiled charts that nearly filled the space between patient and office manager. Facetiously, someone (nameless) jed how the dawning age of Electronic Medical Records…

Two Words That Should Dominate Your Internet Marketing Plan

A while back, before traces of autumn appeared in the forecast, most marketing pros at hospitals and group medical practices were tying a bow around their marketing strategy for the still-distant New Year. Healthcare providers have Internet Marketing near the top of the list. The Internet has become your new front door, and it commands…

Physician Entrepreneur: Time to Embrace Patient Email Access

Before you roll your eyes skyward and dismiss the idea of patient e access, there are a couple new ideas that innovative doctors should consider objectively. Please humor me for about two minutes reading time while we touch on new compensation/reimbursement, enhancing patient satisfaction and improving compliance and clinical outcomes. First, both doctors and patients…

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