Google Helpouts: Live Video Competition or Marketing Opportunity?

Google Helpouts: Live Video Competition or Marketing Opportunity? If “Helpouts” was just another Silicone Valley infant—with high hopes and little funding—it might not survive long enough to write about. But multi-national biz giant Google (of search engine fame and fortune) launched this new online, live video-help platform recently. And when your first name is Google, […]

4 Reasons to Rethink Google Plus: Not a Social Failure After All

If you’ve been neglecting Google Plus (or G+) as a “Johnny-come-lately,” you should rethink your social media priorities. Surprise, Google+ is now Number Two and gaining ground. In the digital world, Facebook (launched February, 2004), and Twitter (launched March, 2006) were well-established “old timers” when Google+ came along a couple years ago, in the summer […]

Why The President Is a Better Social Media Marketer Than You

Two days after the State of the Union address, the President was answering questions via social media in a “Fireside Hangout.” (The “fireside” name taps into the legacy of the Franklin Roosevelt presidential Fireside Chats on the radio between 1933 and 1944.) And just last week, the First Lady discussed her Let’s Move initiative about […]

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