Two Quick Lessons to Improve Doctor-Patient Communications

Face-to-face with patients, doctors are expected to do and communicate better within the same or less time with the patient. It’s the “catch-22” of healthcare’s patient-centered, world. In addition to excellence in clinical care, and a positive outcome, effective and empathetic communications is the essential ingredient. The typical “10-minute-and-10-second” doctor-patient encounter is an agenda…

AAOE: Building a Physician Referral Network

We frequently address professional audiences around the nation, and this month is no exception. HSS Founding Partner Stewart Gandolf will speak at the 2012 American Association of Orthopaedic Executives (AAOE) Annual Conference in New Orleans. Calendar Note: Stewart’s presentation, Importance of Marketing in Building a Physician Referral Network, will be on Tuesday, May 22nd, beginning…

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