Your Consultants and Speakers

Our firm's founders and other consultants have spoken at hundreds of venues nationally to tens of thousands of healthcare executives and doctors. They have consulted with almost every imaginable healthcare entity, including hospitals, private practices and Fortune 500 companies.

Your speakers may include:

Stewart Gandolf, MBA Stewart Gandolf, MBA, Founding Partner - Over the years Stewart has personally marketed and consulted for over 1,457 healthcare clients, ranging from private practices to multi-billion dollar corporations. His speaking credits include dozens of associations and corporations. Additionally, Stewart has worked with a variety of America's leading companies, including Henry Schein, Invisalign, CareCredit, Citicorp, J. Walter Thompson, Grubb & Ellis, Bally Total Fitness and Chase Manhattan. He is also a frequent author for leading publications on the topic of healthcare marketing, and spends countless hours on continuing education to ultimately benefit our clients. Today, Stewart also acts as our company's primary Creative Director and Business Developer.

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Lonnie Hirsch Lonnie Hirsch, Founding Partner -  Lonnie has consulted for over 2,000 health care clients during his 20-year career. Lonnie writes for many healthcare publications, and also has spoken at hundreds of venues nationally. Lonnie has also dedicated himself to finding the highest-caliber professionals to fill our team of innovative "All Stars" ready to help your business thrive, and to create the organizational systems critical to our continual growth. A particularly dynamic and entertaining speaker, Lonnie leads many of our company's seminars, "Advanced Healthcare Marketing Strategies." Today, Lonnie heads our company's operations and consulting division.

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Malcolm Palmer, Marketing Strategist and Private Practice Specialist - Malcolm loves consulting for private practices of all kinds. In fact, over the past fifteen years he has worked with over 2,000 medical specialists, medical groups, primary care providers, general and specialty dentists, optometrists, veterinarians, audiologists, physical therapists and more. His conservative, practical approach to marketing puts clients at ease. His infectious enthusiasm and passion for his work makes him both an excellent consultant and speaker.

Kathy Roy Gaughran, Senior Marketing Strategist — In her career, Kathy has helped over 4,000 clients all over North America achieve their growth goals. As an award-winning strategic marketing planner, Kathy has been involved in both the high level strategies required for long-term sustainability, plus the tactical execution used to accomplish the day-to-day successes. Kathy's clients include those with annual revenues well over $10 million and with annual marketing budgets up to $900,000. In addition, Kathy is an accomplished writer and speaker, appearing at countless national, local and state healthcare associations and contributing articles to over 100 healthcare publications. Kathy is a member of the American Marketing Association and The Direct Marketing Association.

Steve Smith, Marketing Strategist - With over 25 years of marketing experience - nine years as the former Vice President of Marketing of a leading healthcare marketing company - Steve has consistently developed effective strategies and tactics to help fuel the growth of countless healthcare enterprises. During his career, Steve has written and/or created successful campaigns for nearly every marketing channel used in healthcare. Steve is on the marketing committee of the Radiology Business Management Association (RBMA) and is the marketing columnist for the RBMA Bulletin. Steve has contributed marketing articles to numerous healthcare publications, including Sleep Review, Physician's Money Digest, Dentist's Money Digest, Radiology Business Journal and more. Steve is the creator of "Ten Seconds to Great Customer Service(tm)," a training program used across the country. Steve is also an accomplished speaker, trainer and journalist.

Lori Waltz, Consultant and Training Specialist - Lori has over 15 years of experience as a healthcare practice trainer and consultant. She has consulted with hundreds of medical and dental practices throughout the US, and in nearly every specialty. In addition to having a solid education in marketing, behavior training and business management, Lori has a very comprehensive approach, she will thoroughly analyze every aspect of your practice, identify areas that need improvement, and show you and your staff members how to implement a customized program for success. Lori is extremely energetic and personable and knows how to motivate staff members so they enjoy working as a team. In addition, Lori’s programs can help increase your efficiency, provide a better patient experience, increase your number of booked patients, increase patient referrals, and enhance your reputation.

Zac Wright has spent his entire professional career perfecting strategies to generate new patients for hospitals and private practices. Through his scientific approach, which combines current market research, cutting-edge studies on human behavior, and business strategies, Zac's clients achieve dramatically higher case acceptance rates and greater patient satisfaction. Zac's methods have been used across the country to help increase new patient counts as high as 70%. The Strategic Marketing Training department at Healthcare Success Strategies oversees the development and implementation of "Convert Inquiries Into New Patients" and "The Science of Case Acceptance" - programs with proven track records of producing the dramatic new patient results that are essential for strategic growth.