Convert phone inquiries into patients with our
marketing-based staff training

Stop letting new patient inquiries - and many thousands
of dollars in lost revenue - slip through your fingers.

As our article on this topic indicates (How to Assure Success When the Phone Rings) indicates, 90% of practices and healthcare organizations fail when answering the phone, particularly when it comes to advertising generated inquiries. Let us work one-on-one to turn your staff's sales effectiveness around.

Healthcare Success Strategies will work with you in advance of our visit to confirm an agenda, but it may include:

• How to convert 90%+ of new inquiries into first visits, and then to new patients
• How to create a script/ outline which delivers results
• How to overcome price questions and objections
• How to handle questions about insurance
• How to track the source of the call
• How to get staff on board with your entire marketing program
• How to convert phone inquires to first appointments
• How to greet patients once they come in
• If appropriate, how to convert patients to their treatment plan (sales training)
• How to help staff prioritize their many competing tasks
• How to follow up after the first visit
• How to process inquiries with competing tasks in mind
• How to recruit, hire, compensate and train for the job

For information on our real-world staff training programs, call 800-656-0907