At a routine medical appointment yesterday, a friend of mine was greeted with a chilling: “Please sign in, and take a seat.” No warm hello. No friendly smile. And no way to treat a regular member of the internal audience of this practice. Here’s why: The math is simple and straightforward. It costs at least five […]
We’re not sure that we can say this any stronger. Up and down the nation’s healthcare delivery system, professional referrals are the essential lifeblood of business for many practices. In the world of hospitals and specialty practices, doctor referrals are an indispensable factor in the function of the practice. When a professional referral system is an […]
Lessons Learned: Falling into marketing is fine-just don’t fall off a one-trick pony. Sometimes clients seem to back into marketing, nearly by accident or perhaps good fortune. And that’s OK… we don’t care how you get there…just get there. To see what we mean, here are a couple snapshot case histories about professional practitioners who […]
What’s important to patients and three easy ways to measure approval. Sometimes the flow of patients seems…well, over-flowing. But if you’re continually running behind schedule, this could be a danger signal that your quality of care and patient satisfaction are not where you want them to be. Professional and personal fulfillment, for both doctor and […]
A regular and pragmatic medical marketing self-examination can be revealing, positive, negative and ultimately, extremely valuable in keeping your healthcare marketing plan operating at peak performance. Here’s how to approach each of the seven classic fundamentals.
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– Jonathan Calure, MD