Meet Our Ultra-Talented Team of Results-Oriented Healthcare Marketing Experts and Consultants We are very proud of the talented and dedicated people we have assembled to serve you. Departments All Account Services Consulting Copywriting Design Finance Management Marketing Media Strategists Web Stewart Gandolf, MBA Chief Executive Officer & Creative Director Stewart Gandolf, MBA Chief Executive Officer & Creative Director Over the years Stewart has personally marketed and consulted for over 1,457 healthcare clients, ranging from private practices to multi-billion dollar corporations. Additionally, he has marketed a variety of America’s leading companies, including Citicorp, J. Walter Thompson, Grubb & Ellis, Bally Total Fitness, Wells Fargo and Chase Manhattan. Stewart co-founded our company, and today acts as Chief Executive Officer and Creative Director. He is also a frequent author and speaker on the topic of healthcare marketing. His personal accomplishments are supported by a loving wife and two beautiful daughters. Read articles by Stewart Gandolf, MBA » 800-656-0907 Jeff Mancino Chief Financial Officer Jeff Mancino Chief Financial Officer Jeff brings more than 20 years experience as a CFO to Healthcare Success in his role as strategic partner and trusted advisor to the CEO. Jeff is a process expert, a proven leader in performance management and has extensive experience in financial reporting & modeling, audit & compliance and M&A. Jeff’s previous career stops include National Medical Enterprises (Tenet Healthcare), Centex Homes (Pulte Group) and Birtcher Real Estate Ltd. (Mitsui & Co. Ltd.). He is adept at identifying cost drivers and substantial areas of savings, overcoming obstacles to company growth and is able to gain a long-range outlook of business through solid financial planning and strategy. Jeff earned his undergraduate accounting degree from California State University, Long Beach and did his graduate work at Golden Gate University. Along with his wife and daughter, Jeff is an ardent supporter of people with special needs and together they regularly donate time and money to a variety of organizations. Niki Kaylor Director of Client Services Niki Kaylor Director of Client Services Niki brings over 19 years of experience in marketing and branding to her role as leader of Healthcare Success’ agency teams. Her experience spans not just healthcare but also retail, hospitality, tourism, consumer packaged goods and real estate marketing. Niki has marketed such companies as the American Cancer Society, Piedmont Healthcare, Kids Foot Locker, Kleenex, and Kennedy Space Center Visitor Complex. Niki contributes a uniquely approachable style of leadership and client advocacy that are essential to Healthcare Success’ formula for marketing success. She is known for the pride that she takes in building strong relationships with clients, colleagues and vendors, attributes that help expand the company’s abilities to market clients effectively for maximum success. Niki earned her advertising degree from the University of Florida, and she remains a diehard Gator fan. She has donated her time to such causes as Arnold Palmer Children’s Hospital and United Cerebral Palsy. She is also Google AdWords certified. Read articles by Niki Kaylor » Raheim Bundle Director of Paid Digital Strategies Raheim Bundle Director of Paid Digital Strategies Raheim oversees all Paid Digital Campaign Strategies for Healthcare Success’ clients, he also handles our Digital Partner Relationships and Reporting. He’s a fitness enthusiast and Marine Corps Veteran who brings a high level of energy and expertise to our online team, along with 12+ years experience across all forms of paid digital advertising. Raheim is committed to driving high-quality traffic to clients’ websites and increasing overall conversions via effective paid online strategies. Most importantly, he’s responsible for keeping up with the ever-changing Paid Digital landscape. Read articles by Raheim Bundle » Email Raheim Bundle Kathy Roy Gaughran Senior Marketing Strategist Kathy Roy Gaughran Senior Marketing Strategist In her career, Kathy has helped over 4,000 clients all over North America achieve their growth goals. As an award-winning strategic marketing planner, Kathy has been involved in both the high-level strategies required for long-term sustainability, plus the tactical execution used to accomplish the day-to-day successes. In addition, Kathy is an accomplished speaker, appearing at countless national, local and state healthcare associations. Kathy is a member of the American Marketing Association and The Direct Marketing Association. Read articles by Kathy Roy Gaughran » Email Kathy Roy Gaughran Katherine Dumalski Client Success Supervisor Katherine Dumalski Client Success Supervisor Katherine is a marketing and public relations professional with thirteen years of experience managing integrated campaigns for people, products and the planet. Over the span of her career, Katherine has played a key role in not only the top-line strategizing of her clients’ global campaigns, but also in the successful implementation of outdoor media buying, paid search advertising, web content management, and learning management systems design. Among her wide range of former clients are SAS providers, entertainment properties, non-profit causes, doctors and medical institutes, automakers and high-tech gadgets. Brands she has represented include Toyota, Emergen-C, Metrolink Trains, USC Athletics, Miramax, FOX, Ecover, and others. Prior to her career in marketing, Katherine worked in the film and television industry and holds a degree in filmmaking from California State University of Long Beach. Today, she is credited on over 75 commercial productions including radio and TV commercials, various promotional online videos and podcasts, several TV shows, and one feature film. Diana Pinedo Client Success Supervisor Diana Pinedo Client Success Supervisor Diana has over eight years of marketing experience with expertise in digital & multicultural advertising. She combines her Los Angeles aesthetic and New York hustle into all of her work. She has taken the initiative to mold her career to focus on creating strategic marketing campaigns across all platforms, building and maintaining strong working relationships with cross-functional teams, cultivating sustainable client partnerships, and developing successful marketing campaigns. Throughout her career, she has strategically selected positions to enhance her knowledge of digital marketing and client satisfaction. Whether it is how to lead clients into a “new” realm or whether it be tech or digital work in a fast-paced setting to execute creative solutions with an immediate ROI. She has worked on the corporate side as well as the start-up side and no matter the size she firmly believes that inspiring fellow team members, embracing challenges, and creating new ways of thinking are key to being successful in any organization. Chris Atkinson Director of Strategy & Business Development Chris Atkinson Director of Strategy & Business Development For over 15 years, Chris has been the lead strategist on challenging projects with many diverse brands in the pharmaceutical and medical device industries. His ability to be a thoughtful advisor, creative partner and technical consultant makes him a key factor in positioning Healthcare Success and its clients for continued success. Chris has overseen product launches, disease state campaigns and various projects for clients such as Biogen Idec, Bristol-Myers Squibb, Medtronic, Acorda Therapeutics, Alexion Pharmaceuticals, Sanofi, Merial Limited, Boston Scientific, Novartis and others. Chris is a father of two and has many passions and interests, including music, sports and emerging technology. He’s been active with organizations helping those with disabilities and has been fortunate to gain insights into global culture with consistent travel for special projects worldwide. Mark Tager, MD Medical Advisor Mark Tager, MD Medical Advisor Mark J Tager, MD is Chief Enhancement Officer (CEO) of ChangeWell, Inc., a San Diego organization that trains and coaches healthcare practitioners to enhance their presence in person, on camera and online. A veteran of more than 1,000 presentations, Mark shares his skills and passion to empower those who attend his trainings. As a physician, he is well grounded in aesthetic, lifestyle, regenerative and integrative medicine. A highly sought-after speaker and consultant, he has lectured and trained extensively in the United States, Europe and Asia. Mark is active with many of the functional, integrative, and anti-aging medical associations. He received his undergraduate and medical degrees from Duke University and trained in Family Practice at the University of Oregon Helath Sciences Center. He has authored or co-authored ten books on disease prevention, health promotion and practice management, as well as produced more than 100 educational videos. Garrick Gaffney Digital Account Supervisor Garrick Gaffney Digital Account Supervisor Garrick is a SEM specialist with over 10 years of agency and enterprise level experience managing paid search campaigns on Google, Yahoo! and Bing. Helping clients at Healthcare Success acquire new patients through paid search and other various digital marketing initiatives is what fuels him. A positive, persistent, and fun attitude is what he brings on a daily basis along with detailed optimization skills. He has a passion for travel, playing tennis with his dad weekly, eating Vietnamese food, and keeping up with his rescue dog Bear. Leslie Hines-Brooks Client Success Manager Leslie Hines-Brooks Client Success Manager As an account manager, Leslie plays a central role in the successful implementation of our clients’ overall digital marketing strategies. She also oversees all social media efforts, including set-up, implementation and optimization of clients’ accounts across multiple platforms. Before coming to Healthcare success, Leslie spent nine years at the Disneyland Resort as an Operations Leader, and brings a high level of energy and customer service to the team. She graduated from California State University, Fullerton with a Bachelor of Science in communications. Read articles by Leslie Brooks » Regina Sirko Digital Account Manager Regina Sirko Digital Account Manager Regina is an accomplished digital account manager with more than 8 years’ experience in campaign strategy, media management, client relationships and operations. She oversees day-to-day account operations and manages all digital media for Healthcare Success. Regina prides herself on her organizational skills and strives to bring efficiency to every campaign to ensure its success in achieving its unique goals. When she isn’t busy nerding-out in Excel, Regina enjoys spending time with her pets and volunteering at animal shelters. Celeste Ethington Account & Media Coordinator Celeste Ethington Account & Media Coordinator Celeste works hard behind-the-scenes to coordinate client projects and make sure we meet our goals and deadlines. Her attention to detail, flexibility, and organizational skills are key to client success. Celeste also works alongside our media buyer to execute traditional media buys. She is in constant communication with representatives from different media outlets, handling paperwork, coordinating creative projects, and monitoring traffic. Celeste holds a BS in Business Administration from San Diego State University. In her spare time, she practices traditional Tahitian dance and plays the piano. Michelle Andreen Project Coordinator/Copywriter Michelle Andreen Project Coordinator/Copywriter Michelle oversees many projects, including website development, print and digital creative, and copy development. She is our go-to leader to help ensure our work is not only exceptional, but also completed on time. Michelle works hard to develop engaging creative materials for a wide variety of specialties, including vein care, dermatology, ophthalmology, oncology and more. With a background in marketing and public relations, she has a passion for creating and implementing strategic marketing campaigns to help you attract the patients you want and grow your business. In her spare time, Michelle enjoys listening to country music, cooking, drawing and traveling. Steven Jacobs SEO Manager Steven Jacobs SEO Manager As Healthcare Success’ SEO Manager, Steven is responsible for overseeing long-term Search Engine Optimization strategy, helping healthcare practices rank in Google’s Search Results. He specializes in staying on the cutting edge of a constantly changing industry, developing SEO strategies to build an audience, increase website traffic and generate qualified leads that yield long term success. Steven graduated from Concordia University as one of the top graduates from the business department, he has worked with and optimized over 250+ websites. Read articles by Steven Jacobs » Charlie DeNatale Media Buyer Charlie DeNatale Media Buyer Charlie has over 30 years of experience in media planning, buying and research with specific expertise in national, regional and local direct response broadcast strategies and analysis. He previously was media director of Christopher Thomas Associates and Lobo & Petrocine in New York and is currently overseeing and managing all media plans and budgets for more than 30 clients. During his career, he was instrumental in the successful multi-million-dollar media launch of the popular diet supplement, Metabolife. He has also served as a marketing consultant for AT&T, Playboy Enterprises and Tribune Entertainment, helping to develop revenue-generating strategic partnerships with Fortune 500 companies and media outlets. Charlie attended Upsala College and has a Bachelor of Science degree in Radio and Television Broadcasting. Peter Do Marketing Strategist Peter Do Marketing Strategist Having worked in related business fields for over a decade, Peter brings a strong online marketing background to Healthcare Success. A lifelong resident of Southern California, his responsibilities for the company include marketing strategy, business development and establishing new client relationships. Peter studied Environmental Law and Public Policy at the University of California, Berkeley, before returning to Orange County. Scott Orchard Senior Designer & Web Developer Scott Orchard Senior Designer & Web Developer Professional designer and web developer with over 15 years of experience working with large brands and small businesses from multiple industries. Scott has a considerable amount of experience in web and print design, website development, online media, e-commerce, marketing, branding, problem solving and account management. Scott’s past clients include SALT. Optics, Rusack Vineyards, Thinkwell Group, Inc., Reiter Affiliated Companies, Herman Ostrow School of Dentistry of USC, Microdevices Laboratory JPL NASA, Archiv-e Fine Art Prints, Kontour Type, Valeant Pharmaceuticals, Imperial Barber Products, Mercury Insurance, Dole Food Company, Inc. and one of his favorite restaurants, The Cannery Seafood of the Pacific. Scott is also an Eagle Scout. Read articles by Scott Orchard » Sean Mee Web Developer Sean Mee Web Developer Sean has been a Web Developer for the past year but has been coding off and on since middle school building gaming websites, fitness applications, restaurant finders, etc. His main passion alongside coding is rock climbing which has led him around the world. Sean also enjoys Muay Thai kickboxing, guitar, and gaming. Eddie Olivas Corporate Marketing Manager Eddie Olivas Corporate Marketing Manager Eddie has been a web developer and graphic designer for over a decade. For 5 years, he took the freelance world by storm taking on projects large and small, gaining priceless knowledge and skills along the way, and leaving a mass of satisfied clients and good friends in his wake. In his free time, he enjoys writing, painting, playing & recording music, Brazilian Jiu Jitsu, and being Superdad for his 2 beautiful daughters. Simona Ramos Associate Creative Director Simona Ramos Associate Creative Director A talented Art Director with years of experience, Simona helps to create unique and compelling design campaigns for Healthcare Success. For over 15 years, she has worked in association with Stewart and has served over 1,200 clients in the healthcare field alone. In addition to her expertise in healthcare marketing, she has also worked as a Senior Art Director for a major casino as well as an Internet search engine company. Simona began her career with a Bachelor’s Degree in Fine Arts with an emphasis in design, and fell in love with art upon frequenting museums as a child. Read articles by Simona Ramos » Greg Ashbaugh Senior Copywriter Greg Ashbaugh Senior Copywriter A highly capable writer and strategic thinker, Greg has nearly 20 years’ experience writing marketing campaigns for a wide range of healthcare business and practice types. He has helped hundreds of clients across the U.S. achieve their goals by being thorough, dedicated and attentive to the details. A former Agency Director and Creative Director in healthcare marketing, Greg brings a broad understanding and perspective to each client’s situation, objectives and marketing success. Greg is known for his willingness and ability to handle any marketing challenge and produce top-quality messaging that gets results. Carolyn Lange Marketing & Communications Specialist Carolyn Lange Marketing & Communications Specialist Carolyn brings 6+ years of agency experience, a creative mind, and a knack for detail to the marketing team at Healthcare Success. She oversees all communications as well as our digital and traditional marketing efforts, ensuring we practice what we preach as marketers of our own brand. As blog editor, Carolyn also manages our popular Healthcare Success blog and newsletter. She has written for many of our client projects, crafting concise, clean, and compelling content. Carolyn has an M.A. in English from California State University, Long Beach, and enjoys tea, books, and running. Roya Amiri Operations Manager Roya Amiri Operations Manager Roya has been with Healthcare Success for over 5 years, recently transitioning from the accounting department to a crucial role as Operations Manager. Prior to joining Healthcare Success, Roya owned a company and managed large, sensitive projects. In addition, she is a certified CPA with 10+ years of accounting experience. Roya brings her skills for resource management, process development, and creative solutions to this new role in the company. Apart from her role as process guru, Roya enjoys skiing, running, and spending time with her son. Elisa Negrete Senior Accountant Elisa Negrete Senior Accountant Kyle Hojem Marketing Coordinator Kyle Hojem Marketing Coordinator Kyle has been with Healthcare Success since 2013 and earned the distinction of the only person to work in almost every department of the agency. His current position is Marketing Coordinator. Before joining the team at HS, Kyle interned with a community newspaper in Long Beach, CA, and on the Marketing/PR team for the 2013 Newport Beach Film Festival. He attended California State University, Fullerton, and holds a BA in Communications. In addition, he proudly holds an AS in Business Management from Irvine Valley College. Kyle is an avid music and radio fan, foodie and loves old TV shows.