Our staff training programs will ensure your staff is on board with your marketing and ready to succeed.
Your staff is key to the success of your marketing efforts.
Your staff is the lynch pin of your operation. So no matter what you’re doing to build your healthcare organization you need your staff to be involved 100%.
And that’s where we can help. Working with some of the top healthcare customer service and staff training professionals in the country, we’ve developed a variety of programs that will help you get your staff on-board and up and ready to handle the new business your marketing brings in.
Here are the basic programs:
- Convert Inquiries into New Patients. This program is designed to give your staff member the skills to appoint more than 90% of first time callers.
- Ten Secrets to Great Customer Service. After this training your staff members will be on board doing everything they can to ensure your success.
- The Science of Case Acceptance. If you or your case acceptance staff are not converting 90% of your patients to care you need to consider this program.
- Finding and Training the perfect Physician Liaison. Build a stronger referral network with a professionally trained Physician Liaison to do the networking for you.
We encourage you to take a look at the various programs we have available. You may see one or more that are right for you. Or feel free to call us so we can discuss your situation, because we can combine and customize the programs to meet your specific needs. For information on our real-world staff training programs, call 800-656-0907.